Shipping and Delivery Policy

At Classycouture, managed by Tintvision Solutions Private Limited, we strive to provide a smooth and convenient shopping experience. In this document, “we,” “us,” and “our” refer to Tintvision Solutions Private Limited, while “you,” “your,” and “user” refer to our valued customers. At Classycouture, we are dedicated to dispatching your orders promptly and efficiently. This Shipping and Delivery Policy explains the terms and conditions governing the shipment of products purchased through our platform. By placing an order, you accept the terms outlined in this policy.

Shipping Locations

We currently deliver to all pin codes within India. At present, international shipping is not available.

Processing Time

Orders are generally processed within 1–2 business days (excluding weekends and public holidays) from the date the order is confirmed.

After your order has been processed, you will receive a confirmation email containing the relevant details.

Delivery Timeline

Our standard delivery timeframe ranges from 3–8 business days, ensuring your latest fashion selections reach you in a timely manner.

Failed Delivery Attempts

If delivery is unsuccessful due to an incorrect address, the recipient’s unavailability, or refusal to accept the package, the shipment will be returned to our warehouse. Customers may request that the order be re-delivered.

Damaged or Lost Shipments

If your order is delivered in a damaged condition, please contact our customer support team within 48 hours of receipt and provide photographic evidence.

If a package is lost during transit, we will arrange a replacement or initiate a refund after verification with the courier partner.

Contact Us

For any questions or concerns regarding shipping and delivery, please contact us at: tintvisionsolutions@gmail.com

We appreciate your trust in shopping with us and look forward to offering you a seamless delivery experience.